Forum Discussion
Bryan Callicott
Dec 15, 2017Copper Contributor
OneDrive Client - unable to find folder
We are just starting the process to deploy Office 365 and installing the OneDrive client. We have started seeing on a number of PCs the message: We're unable to find the <OneDrive folder> (see atta...
James Ferfolia
Aug 30, 2018Copper Contributor
Having exactly the same issue.
I've also:
-Uninstalled office and reinstalled fresh off the web which is supposed to include OneDrive, but doesn't.
-Uninstalled Onedrive then gone ape in the registry removing OneDrive references, still no dice after re-install.
Have the issue on only 2 of dozens at the moment and I'm pulling my hair out.
I've also:
-Uninstalled office and reinstalled fresh off the web which is supposed to include OneDrive, but doesn't.
-Uninstalled Onedrive then gone ape in the registry removing OneDrive references, still no dice after re-install.
Have the issue on only 2 of dozens at the moment and I'm pulling my hair out.
- James FerfoliaJan 28, 2019Copper Contributor
Re-installed one of our PCs from scratch and tested it at every step along the way.
Turns out that our Veratio corporate spyware was the culprit. Disabling it on the machines eliminated the error.
Was tricky to find otherwise as the spyware runs as a borderline rootkit, not easily disabled once its installed.