Forum Discussion
OneDrive broken on macOS 10.15 Catalina?
In all my follow up communications with Microsoft, they also provided me with another link for a Microsoft package for Catalina. I believe it includes the Office Suite as well as One Drive. The version seems to be 16.43.20110804. In case it can help some of you, here it is.
https://officecdn.microsoft.com/pr/C1297A47-86C4-4C1F-97FA-950631F94777/MacAutoUpdate/Microsoft_Office_16.43.20110804_Installer.pkg
I found an article that said what the URL was for the autoupdate feature connection. So, I wanted to basically "block" that URL. I edited my /etc/hosts file to add a line for the following:
0.0.0.0. oneclient.sfx.ms
You can flush your DNS cache for good measure, but now when I install version 23.054.0313 that was provided early in this thread, it stays running, and it doesn't look like it's updating. I don't know what else making this change would affect, but since my Office software also can't update due to the OS Version being too low, I don't know of any other Microsoft software I have that would require access to that site. I'll update this thread with status in a day or two.
- Charlie47Apr 10, 2023Copper ContributorIt's been almost 24 hours and it's still running on the old version after my DNS 'trick'. Hopeful my luck will continue with that workaround.
- dfeee77Apr 11, 2023Copper Contributor
Hello all,
Charlie47I'm glad you found a solution!! I have the same problem, but since I'm not at all an expert with my mac, I don't know how to make this DNS block. Can you maybe please explain this step by step?
Would be totally amazing.
Cheers
- TeresaCSApr 11, 2023Copper Contributor
- open Terminal (search spotlight), write/paste sudo nano /etc/hosts and hit return
- write your password
- below the last line of text write/paste 0.0.0.0 oneclient.sfx.ms and hit return (if u see something at the bottom regarding file name or something simply hit return again)
- should be done by now so hit Control + O to save and then Control + X to exit
restart your computer to flush cache (just in case)
go to https://go.microsoft.com/fwlink/?linkid=823060, install the previous version of OneDrive and once that's done it should be working as before (so far it is for me)
thank you sm Charlie47!!
- SchozzApr 10, 2023Copper Contributor
Charlie47 thanks for the support, everyone in fact, but I have spent the whole day trying to fix this before work tomorrow and nothing is working. My last chat with support took days to resolve my issue so I'll just keep looking at this feed.
Thanks again,Schozz
- Pearl_RApr 15, 2023Copper Contributor
After trawling through some other forums (fora), I found this link:
https://answers.microsoft.com/en-us/msoffice/forum/all/my-fix-for-onedrive-on-macos-catalina-1015x/de6ab37d-fa23-42b5-b5df-fbf05e09887bI followed this advice step by step and it has worked so far. I think the key may be the editing of the plist part.As far as the suggestion for LULU goes, I did not know how to do this, but it may help those who know more about this than I do.Also, I am using an app called Lingon by Peter Borg. It is similar to a task scheduler in Windows and you can manipulate scheduled updates. However, by itself it is not as efficient as changing the script in plist.- timbomitApr 17, 2023Copper Contributor
Thank you. I found using the steps outlined in this article ...
https://answers.microsoft.com/en-us/msoffice/forum/all/my-fix-for-onedrive-on-macos-catalina-1015x/de6ab37d-fa23-42b5-b5df-fbf05e09887b
... and inserting the fake /etc/hosts entry ...
0.0.0.0 oneclient.sfx.ms
... worked for me.
I now have OneDrive version 23.054.0313 running on my old MacBook Pro with Catalina 10.15.7
That was an unexpected fun side adventure with OneDrive, which had been quite stable ... until version 23.066.0326 was released.