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turingtest2's avatar
turingtest2
Copper Contributor
Apr 05, 2023

OneDrive broken on macOS 10.15 Catalina?

I noticed my OneDrive sharing options were missing, and that the icons were also missing from the top of the screen. Rebooting and reinstalling haven't helped. Something trashed by TM backup the othe...
OneDrive for Business
Deleted's avatar
Deleted
Apr 09, 2023

In all my follow up communications with Microsoft, they also provided me with another link for a Microsoft package for Catalina. I believe it includes the Office Suite as well as One Drive. The version seems to be 16.43.20110804. In case it can help some of you, here it is.
https://officecdn.microsoft.com/pr/C1297A47-86C4-4C1F-97FA-950631F94777/MacAutoUpdate/Microsoft_Office_16.43.20110804_Installer.pkg

  • Charlie47's avatar
    Charlie47
    Copper Contributor
    Apr 10, 2023
    I tried the 16.43..... version above but it didn't work for me either. I THINK I found a workaround for me. It's only been working for a few hours, but so far so good. We'll see...

    I found an article that said what the URL was for the autoupdate feature connection. So, I wanted to basically "block" that URL. I edited my /etc/hosts file to add a line for the following:

    0.0.0.0. oneclient.sfx.ms

    You can flush your DNS cache for good measure, but now when I install version 23.054.0313 that was provided early in this thread, it stays running, and it doesn't look like it's updating. I don't know what else making this change would affect, but since my Office software also can't update due to the OS Version being too low, I don't know of any other Microsoft software I have that would require access to that site. I'll update this thread with status in a day or two.
    • Charlie47's avatar
      Charlie47
      Copper Contributor
      Apr 10, 2023
      It's been almost 24 hours and it's still running on the old version after my DNS 'trick'. Hopeful my luck will continue with that workaround.
      • dfeee77's avatar
        dfeee77
        Copper Contributor
        Apr 11, 2023

        Hello all,

        Charlie47I'm glad you found a solution!! I have the same problem, but since I'm not at all an expert with my mac, I don't know how to make this DNS block. Can you maybe please explain this step by step?

        Would be totally amazing.

        Cheers

    • nanonano's avatar
      nanonano
      Copper Contributor
      Apr 10, 2023
      This is working for me, it's no longer updating, thankyou Charlie47!
    • Schozz's avatar
      Schozz
      Copper Contributor
      Apr 10, 2023

      Charlie47 thanks for the support, everyone in fact, but I have spent the whole day trying to fix this before work tomorrow and nothing is working. My last chat with support took days to resolve my issue so I'll just keep looking at this feed.

      Thanks again,

       

      Schozz

      • Pearl_R's avatar
        Pearl_R
        Copper Contributor
        Apr 15, 2023

        Schozz 

        After trawling through some other forums (fora), I found this link:

        https://answers.microsoft.com/en-us/msoffice/forum/all/my-fix-for-onedrive-on-macos-catalina-1015x/de6ab37d-fa23-42b5-b5df-fbf05e09887b
        I followed this advice step by step and it has worked so far. I think the key may be the editing of the plist part. 
        As far as the suggestion for LULU goes, I did not know how to do this, but it may help those who know more about this than I do.
        Also, I am using an app called Lingon by Peter Borg. It is similar to a task scheduler in Windows and you can manipulate scheduled updates. However, by itself it is not as efficient as changing the script in plist.
         

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