Forum Discussion
ThomasGraf
Jul 19, 2022Copper Contributor
OneDrive Android: Shows me 5 GB (private account) instead of 1 TB (business account)
My smartphone: Samsung S10e
System: Android 12
OneDrive App:
- Address shown at the top: my busines account (1 TB quota inclded in business 365 license)
- Profile: shows also my business address
- Settings: shows my business address/account (1 TB) and my private account (5 GB)
- Cannot sign out from my private account, only from my business account here
Problem: OneDrive always shows me 5GB ("quota is full, you must upgrade")
- So, it does not seem to recognize the 1 TB that are included in my business account license.
I cannot uninstall the app. Maybe there is a technical trick around, but per default at least it is not possible. I can de-activiate the app. When I reactivate, same problem.
- Mike WilliamsSteel ContributorIf you tap your profile image at top left, does it show both accounts and allow you to toggle between them?
- ThomasGrafCopper Contributor
Yes it shows me both accounts.
I can toggle between them.
And my Business account is selected.