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Sam Singh's avatar
Sam Singh
Copper Contributor
Sep 14, 2017

OneDrive Admin broken

OneDrive for Business Admin centre seems to be broken.  I can sign into all other admin centres without any issues except ODFB Admin.  When I try that it signs me out of O365 immediately.  Anyone else experiencing the same issue.  Have been on the phone with MS for 20+ mins troubleshooting.  No joy so far.

  • Sam Singh's avatar
    Sam Singh
    Copper Contributor

    Finally off the call - they are looking into this now.  Is it normal practice for MS Tech Support to ask for a fiddler trace with HTTPS decrypt? It will send them me administrative password (I'm a global admin).  I didn't ofcourse do this.  The tech had the same issue on their side on their tenant so I told them to get a trace from their own tenant with their own global admin accounts to which they said they need a customer to do this.  Really odd.  I've never experienced this with technical support before.

     

    Just thought I would pass this along since this could seriously jeopardize security for other tenants.  MS shouldn't be asking for this if the password is going to be shown.

    • C_the_S's avatar
      C_the_S
      Bronze Contributor

      This is standard.

      I always change the password after I get the Fiddler Trace and BEFORE I send it to the tech.

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