Forum Discussion
TechAgent
Oct 08, 2021Copper Contributor
One drive shared file and folder sync issue
Hi, I have enabled the shared files/folder to sync from cloud one drive to the local system by pressing the sync button at one drive shared library etc. Suddenly sync on a local system not ha...
UncleJerem
Oct 13, 2021Copper Contributor
Also TechAgent, if you're using a laptop ensure that the 'Automatically pause sync' checkboxes under the Settings tab of the OneDrive sync app is unchecked as this can also cause issues from my experience.
- Al_B_inPTOct 13, 2021Brass ContributorThat's only for metered networks, as it says, correct? It shouldn't matter normally with fast wifi connections?
- UncleJeremOct 13, 2021Copper ContributorThere is one checkbox specifically for the metered networks, but there is also the one checkbox for pausing the sync when the laptop is in battery saver mode which you also have to watch.
- Al_B_inPTOct 13, 2021Brass ContributorDoes that only show up when you are on a laptop? I'm currently on a desktop and it does not show up . And does battery saver mode mean when it is asleep? Also, the problem I'm describing isn't a pause but a loss of the sync connection to the SharePoint site. It seems to only be able to be restored by going back to the SharePoint site and resyncing. This seems to be a clear bug.