Dear Sirs,Looks like One Drive application stopped working on Windows 7. Logging to company account is not possible and I receive error 0x8004de40Server error: NoTeamSitePermissionsReceived 403 while calling TeamSite Permissions APIStatus code: 'Forbidden'Problem is the same on many machines.Please let me know if this is only temporary problem or One Drive service will no longer be available on Windows 7.

Hi,I carried out some tests based on what EpicTriffid wrote on Apr 16th.The outcome is that the only thing which is necessary for One Drive to work again in Windows 7 is to install Easy Fix from this location https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392#bkmk_easyIt is not necessary to uninstall KB3140245. It is not needed and not safe to change the value in registry under SSL 2.0.Just Easy Fix which enables TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP, then reboot and THAT'S IT.Works like a charm 🙂 UPDATE:I also had machines without KB3140245 initially installed. In those cases it was necessary to install KB and then proceed to Easy Fix.

I have downloaded and run the fix ( https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi ) and this solved my OneDrive 0x8004de40 connect probleem on my Windows 7 home PC. Thanx!

MarekCmikiewicz Hi Marek, I also have this same issue. Since Thursday last week I haven't been able to get into the OneDrive app. Any advice would be greatly appreciate from MS!

MarekCmikiewicz Same here, in some cases, we are running Windows 7 x86 Pro and have been contacted by these users to say they get the same error message. We tried an uninstall and reinstall, did windows updates and closed teams and managed to get logged in. It was short lived, a few hours later it dropped and now it's not working and the same method fails. How are you checking the status is forbidden?

KyotoUK MarekCmikiewicz Hi both, I managed to fix mine shortly after I made this post. Hopefully it works for you. So, it seems that Microsoft accidentally removed support for TLS 1.0 and 1.1 earlier than communicated. While they fixed it, some updates don't seem to have gone through and so they launched a fix for TLS 1.2 that works. My process, in case you get it elsewhere is: 1: Uninstall Windows Update KB31402452: Download and install Windows Update KB3140245 from here: https://www.catalog.update.microsoft.com/search.aspx?q=kb31402453: Restart the machine4: Download and run the Easy Fix tool located here: https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392#bkmk_easy5: Make following registry changes (I couldn't find TLS 1.1 or 1.2 in either location so changed the same DWORD key under the SSL 2.0 folder in the same location to 0):For TLS 1.1Registry location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\ClientDWORD name: DisabledByDefaultDWORD value: 0For TLS 1.2Registry location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\ClientDWORD name: DisabledByDefaultDWORD value: 0 6: Restart machine7: Try logging in again

One Drive for business stopped working on Windows 7

nvtrungvn
Copper Contributor
Jun 01, 2021
1. Update Windows; 2. Reinstall Onedrive; 3. Follow other opinions from this thread. Finally, I already fixed this error. Thanks!
- hatdm
  Copper Contributor
  Jun 02, 2021
  Thanks nvtrungvn and GeertsJ, my Onedrive is working again on Windows 7. Great job!
  - cgigate1460
    Brass Contributor
    Aug 12, 2021
    Yes, finally, the dead OneDrive for business on Windows 7 back to work
    simple two steps: no need to run "easytool"
    1. Install the Windows Update KB3140245
    2. change registry
    "[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp]
    "DefaultSecureProtocols"=dword:00000aa0
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings]
    "SecureProtocols"=dword:00000a80
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
    "SecureProtocols"=dword:00000a80
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
    "DisabledByDefault"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
    "DisabledByDefault"=dword:00000000
    "
    you can copy and paste to a reg file, one click to inject your registry
    Reboot, done
    
    it also resolves my PowerShell connection issues on Windows 7.
    Special credit to popolou to make it possible resolve the issue
ainos805
Copper Contributor
May 20, 2021
MarekCmikiewiczI solved by removing onedrive program and then installing it again
Maestro_Pascal
Copper Contributor
May 06, 2021
MarekCmikiewicz
I found an easy workaround changing OneDrive Web to classic view.
This enables both OneDrive Sync and OneNote Sync that stopped also.

OneDrive view changes back to the new view automatically, so you have to manually change it.
There is an option to set the classic view as default, but it doesn't seems to work.

With this trick we can wait until a stable solution is found.

Maestro.
- GeertsJ
  Copper Contributor
  May 18, 2021
  I have downloaded and run the fix ( https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi ) and this solved my OneDrive 0x8004de40 connect probleem on my Windows 7 home PC. Thanx!
KyotoUK
Copper Contributor
Apr 16, 2021
MarekCmikiewicz

Same here, in some cases, we are running Windows 7 x86 Pro and have been contacted by these users to say they get the same error message. We tried an uninstall and reinstall, did windows updates and closed teams and managed to get logged in. It was short lived, a few hours later it dropped and now it's not working and the same method fails.

How are you checking the status is forbidden?
- EpicTriffid
  Copper Contributor
  Apr 16, 2021
  KyotoUK MarekCmikiewicz
  
  Hi both,
  
  I managed to fix mine shortly after I made this post. Hopefully it works for you.
  
  So, it seems that Microsoft accidentally removed support for TLS 1.0 and 1.1 earlier than communicated. While they fixed it, some updates don't seem to have gone through and so they launched a fix for TLS 1.2 that works. My process, in case you get it elsewhere is:
  
  1: Uninstall Windows Update KB3140245
  2: Download and install Windows Update KB3140245 from here: https://www.catalog.update.microsoft.com/search.aspx?q=kb3140245
  3: Restart the machine
  4: Download and run the Easy Fix tool located here: https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392#bkmk_easy
  5: Make following registry changes (I couldn't find TLS 1.1 or 1.2 in either location so changed the same DWORD key under the SSL 2.0 folder in the same location to 0):
  For TLS 1.1
  Registry location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client
  DWORD name: DisabledByDefault
  DWORD value: 0
  For TLS 1.2
  Registry location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client
  DWORD name: DisabledByDefault
  DWORD value: 0
  
  6: Restart machine
  7: Try logging in again
  - popolou
    Copper Contributor
    Apr 26, 2021
    EpicTriffid
    
    It seems this page is being cached by Google so am adding to the solution here.
    
    I have just had this same issue and what is described above is part of the process. You also need to consider this page where it explains the steps to control which protocols are permitted within Windows 7: -
    
    https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392
    
    Once you run the Easy Fix Tool, you would want to go back and change the entry in both paths: -
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp\DefaultSecureProtocols
    and
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp\DefaultSecureProtocols
    
    to
    aa0
    
    As is said in the KB: -
    
    By default in Windows, this value is 0x0A0 to enable SSL 3.0 and TLS 1.0 for WinHTTP. The above example keeps these defaults, and also enables TLS 1.1 and TLS 1.2 for WinHTTP. This configuration ensures that the change doesn't break any other application that might still rely on SSL 3.0 or TLS 1.0. You can use the value of 0xA00 to only enable TLS 1.1 and TLS 1.2.
    
    Cheers
    Pops
EpicTriffid
Copper Contributor
Apr 14, 2021
MarekCmikiewicz

Hi Marek,

I also have this same issue. Since Thursday last week I haven't been able to get into the OneDrive app. Any advice would be greatly appreciate from MS!
- MarekCmikiewicz
  Copper Contributor
  Apr 15, 2021
  EpicTriffid
  Still not a word from MS. They don't care about customers at all.

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One Drive for business stopped working on Windows 7

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