Forum Discussion
Office icon missing in OneDrive app preferences
Hi! As you can see in onedrive app preferences, there's used to be an "Office" icon, which is now disappeared in my OneDrive app. How is it possible to get this settings option back? I've tried reset...
NikolinoDE
Hi,
I'm joining in - I have the same symptoms as the colleague who opened the discussion.
I updated the operating system to the latest version of macOS Sonoma 14.0 (everything worked fine before the update).
Currently, I have detected a problem with file synchronization within the OneDrive v. 23.184.0903.0002 (standalone) (Apple Silicon) application.
What I did:
I performed the above-mentioned operations - they did not help
Additional activities
1. I turned off synchronization of everything connected to OneDrive
2. I deleted the app, downloaded the most up-to-date one and installed it again
3. I reconnected the account (I also changed the main folder several times so that it would not refer to old local files - it didn't help)
4. I added account synchronization and after a few seconds of correct operation I have the following message:
- Yes, I'm logged in to OneDrive > you can see it in the screenshot
- Message from OneDrive:
translation > You'll need to restart OneDrive to continue syncing this location
5. I still don't see the Office tab in the OneDrive settings - why?
What is the problem:
1. The folder and file structure is not being downloaded
2. And somehow the folder/file, e.g. Word, gets corrupted and cannot be opened after double-clicking
Please help, how can I solve this problem?
--
Regards Mariusz
MariuszMJ the office tab in the preferences is missing in my OneDrive also after updating to MacOS 14.0.
Syncing is working as it should after deleting OneDrive and reinstalling, however I now have to navigate to the original file source folder when completing a file>save as. Prior to the update the default save location was set to the current files folder / location