Forum Discussion
Gatto75
May 05, 2023Copper Contributor
Office icon missing in OneDrive app preferences
Hi! As you can see in onedrive app preferences, there's used to be an "Office" icon, which is now disappeared in my OneDrive app. How is it possible to get this settings option back? I've tried reset...
Azariah
Aug 16, 2023Copper Contributor
Hi,
Did you manage to solve this? I am facing the same problem.
Kind regards.
Did you manage to solve this? I am facing the same problem.
Kind regards.
GVILP
Aug 16, 2023Copper Contributor
Hello,
Unfortunately, it didn't work for me.
Option 1 didn't work.
Option 2 didn't show me different settings options online.
I haven't tried option 3.
During my research, somebody suggested to pause synching in OneDrive when I am saving my new files in OneDrive. Just going to the app in the top menu in my mac, then look for the option to pause synching for either 2/4/24 hours, I just choose 2 hours, save my files in OneDrive (it works), and then go back to "unpause" synching.
It's not ideal, but it works.
OneDrive has been a pain in every mac I own. Not sure why but I guess at some point I will contact customer support.
Hope this helps.
Unfortunately, it didn't work for me.
Option 1 didn't work.
Option 2 didn't show me different settings options online.
I haven't tried option 3.
During my research, somebody suggested to pause synching in OneDrive when I am saving my new files in OneDrive. Just going to the app in the top menu in my mac, then look for the option to pause synching for either 2/4/24 hours, I just choose 2 hours, save my files in OneDrive (it works), and then go back to "unpause" synching.
It's not ideal, but it works.
OneDrive has been a pain in every mac I own. Not sure why but I guess at some point I will contact customer support.
Hope this helps.
- AzariahSep 29, 2023Copper ContributorHi,
I did not manage to restore the icon, but i managed to solve the sync problems. Apparently, when you uninstall an app in MacOS, some files remain in the system. So i had to download an uninstallation manager, which helps to wipe all the files when you uninstall an app. Alternatively, you can use the advice given here: https://macpaw.com/how-to/uninstall-onedrive-mac#:~:text=Here%20are%20the%20steps%3A,OneDrive%20icon%20to%20the%20Trash. In all the folders, I deleted everything related to Word and OneDrive. Then I reinstalled the two. Bingo, all my problems were solved. Just dragging the app into trash removes the app but keeps all corrupted file on the disc.- MariuszMJOct 03, 2023Copper Contributor
Azariah and all
Hi,
Actions I took:
- I disconnected all OneDrive and SH synced spaces
- I uninstalled OneDrive using AppCleaner.app
- I paste each of the file paths below. At each location, look for files with ‘onedrive’ in their name. When you find them, drag them to the Trash.
~/Library/Application Support/
~/Library/Containers/
~/Library/Caches/
~/Library/Preferences/
~/Library/Cookies/
~/Library/Logs/
~/Library/LaunchAgents/
Spoiler/Users/your_name/Library/CloudStorage > new patch - Here you will find entries/references to other projects made available under SH I logged in to SH and all the spaces I wanted to have synchronized, I used another option: Add a shortcut to the OneDrive service (then OneDrive creates shortcuts to other spaces in one OneDrive place). If I did not use this workaround, after synchronizing the resources with SH, I immediately received the following message:
- Message from OneDrive:
translation > You'll need to restart OneDrive to continue syncing this location
I still don't have the Office icon.
I am waiting for a final solution to the indicated problem by Microsoft and Apple 😉- I restarted my computer
- I downloaded the latest version of OneDrive
- I installed the latest version of OneDrive
- I only synchronized one location, it was OneDrive
So far, synchronization works - I'm currently testing this solution. Unfortunately this is a workaround, but nothing else has worked for me currently. Maybe someone will find this description and such a temporary workaround useful.
Azariah - Thank you for your help and direction 🙂
--Regards
Mariusz
- Joost_VoskuilFeb 09, 2024Copper Contributor
MariuszMJ
Try this in terminal:defaults delete com.microsoft.OneDrive.plist EnableAllOcsiClients
Then restart OneDrive.
See: https://learn.microsoft.com/en-us/sharepoint/deploy-and-configure-on-macos#enableallocsiclients for more information
- MariuszMJOct 02, 2023Copper ContributorHi,
perform the process as you wrote and I will let you know the result.
—
Regards Mariusz