Forum Discussion
Office icon missing in OneDrive app preferences
Hi! As you can see in onedrive app preferences, there's used to be an "Office" icon, which is now disappeared in my OneDrive app. How is it possible to get this settings option back? I've tried reset...
On a Mac, the OneDrive app might have a slightly different interface compared to other platforms. If you're unable to find the "Office" option to turn off file collaboration and there's no option to reset OneDrive within the app, here's an alternative approach:
- Unlink and Re-Link OneDrive:
- Click on the OneDrive icon in your Mac's menu bar.
- Click on the three dots (...) to open the menu and select "Preferences."
- In the Preferences window, go to the "Account" tab.
- Click the "Unlink OneDrive" button. This will remove your OneDrive account from your Mac.
- Once unlinked, close the OneDrive app completely.
- Reopen the OneDrive app and follow the prompts to sign in and link your account again.
- Check Online Settings:
- Sometimes, specific settings related to file collaboration might be available only through the web interface. Log in to your OneDrive account using a web browser on your Mac.
- Navigate to the settings or preferences section. Look for options related to file collaboration or Office integration. You might find the option to turn off file collaboration here.
- Contact OneDrive Support:
- If you're still unable to find the option to turn off file collaboration after trying the above steps, it's a good idea to reach out to OneDrive support for assistance. They might be able to provide you with more specific guidance or address any technical issues you're experiencing.
Please keep in mind that the user interface of apps can change over time, and features might be relocated or renamed. If the option you're looking for is not available in the app preferences, the web interface or customer support might be the best routes to explore. The text and the steps are the result of various AI's put together.
My answers are voluntary and without guarantee!
Hope this will help you.
Thank you so much, I will try these options.
- Hi,
Did you manage to solve this? I am facing the same problem.
Kind regards.- Hello,
Unfortunately, it didn't work for me.
Option 1 didn't work.
Option 2 didn't show me different settings options online.
I haven't tried option 3.
During my research, somebody suggested to pause synching in OneDrive when I am saving my new files in OneDrive. Just going to the app in the top menu in my mac, then look for the option to pause synching for either 2/4/24 hours, I just choose 2 hours, save my files in OneDrive (it works), and then go back to "unpause" synching.
It's not ideal, but it works.
OneDrive has been a pain in every mac I own. Not sure why but I guess at some point I will contact customer support.
Hope this helps.- Hi,
I did not manage to restore the icon, but i managed to solve the sync problems. Apparently, when you uninstall an app in MacOS, some files remain in the system. So i had to download an uninstallation manager, which helps to wipe all the files when you uninstall an app. Alternatively, you can use the advice given here: https://macpaw.com/how-to/uninstall-onedrive-mac#:~:text=Here%20are%20the%20steps%3A,OneDrive%20icon%20to%20the%20Trash. In all the folders, I deleted everything related to Word and OneDrive. Then I reinstalled the two. Bingo, all my problems were solved. Just dragging the app into trash removes the app but keeps all corrupted file on the disc.
