Forum Discussion

Iron Contributor

Nov 21, 2017

Solved

Multiple entries matched, please click to resolve

Seeing the following when attempting to share from ODFB - clicking to resolve as suggested does nothing. These users exist in another tenant that I am also a member of. They are not defined in my own...

OneDrive for Business

Anonymous
Nov 21, 2017
Have you ever shared anything with these users before?
If you go to following page :
Go to your onedrive for business site:
Site Settings > People & Groups
Edit the URL and change the "MembershipGroupId=<nn>" to "MembershipGroupId=0"
Do you see any of the 2 users?

Ian Moran

Iron Contributor

Nov 21, 2017

Both accounts shown are in error. Both were typed in manually, in full -ie any autocomplete was ignored

No alternate addresses defined and indeed I'm not sure where you'd define these.

I'm pretty sure I can get around this issues by pre-creating the accounts in Azure AD but obviously that's not always desirable.

Anonymous

Nov 21, 2017

Have you ever shared anything with these users before?
If you go to following page :
Go to your onedrive for business site:
Site Settings > People & Groups
Edit the URL and change the "MembershipGroupId=<nn>" to "MembershipGroupId=0"
Do you see any of the 2 users?

Ian Moran
Iron Contributor
Nov 21, 2017
Bingo ! The users were indeed listed, removed them, and sharing worked. What's actually going on here ? Thanks for your help