Forum Discussion
Multiple entries matched, please click to resolve
- AnonymousNov 21, 2017
Have you ever shared anything with these users before?
If you go to following page :
Go to your onedrive for business site:
Site Settings > People & Groups
Edit the URL and change the "MembershipGroupId=<nn>" to "MembershipGroupId=0"
Do you see any of the 2 users?
1.Which is the account out of the two that is creating a problem(from the screenshot)?
Can you share with one entry at a time so that you can pin point on the actual problematic account.
2.You mentioned having an account on both tenants.
Lets assume, tenant 1 which is the tenant that you are sharing from; user@ten1.com AND tenant two is : user@ten2.com.
On tenant 1, for the user user@ten1.com, is the alternate email address set as user@ten2.com ?
I recall seeing an error like this sometime back and it was related to alternate email addresses.
Both accounts shown are in error. Both were typed in manually, in full -ie any autocomplete was ignored
No alternate addresses defined and indeed I'm not sure where you'd define these.
I'm pretty sure I can get around this issues by pre-creating the accounts in Azure AD but obviously that's not always desirable.
- AnonymousNov 21, 2017
Have you ever shared anything with these users before?
If you go to following page :
Go to your onedrive for business site:
Site Settings > People & Groups
Edit the URL and change the "MembershipGroupId=<nn>" to "MembershipGroupId=0"
Do you see any of the 2 users?- Ian MoranNov 21, 2017Iron Contributor
Bingo ! The users were indeed listed, removed them, and sharing worked. What's actually going on here ? Thanks for your help