Forum Discussion

Copper Contributor

May 15, 2018

Solved

Missing OneDrive context menu in windows 10

Hi, I'm missing the context menu on synced OneDrive for Business files. The icons on the cloud status are visible, but in the right-click menu I have no section on OneDrive. So no chance of changin...

OneDrive for Business

Daniel Teixeira
Oct 13, 2020
donreak Hi there,

Our documentation changes with time and the article I previously mention is one of them.

For the OneDrive missing context menu we have now this one - https://support.microsoft.com/en-us/office/how-to-change-the-user-account-control-policies-to-allow-onedrive-context-menus-1f957672-848d-48bb-bfe8-5af828613211

Hope this helps

Deleted

Dec 09, 2018

Open (User) Folder, Select View tab at top and View Options at far right.

In View Option dialog select to "show hidden windows system files" and accept security warnings.

(1) Check for any duplicate OneDrive folders. Open each folder to determine which one has your files in it and delete all other duplicate folders.

(2) Check for "desktop.ini" files and delete ALL but the most current file. (Right click, >Properties:

I noticed this issue came up after restoring data from October 2018 Update. Upon a restart after update, my PC would no longer boot and all attempts to repair the installation failed. I had to completely wipe my drive, reinstall Win10 Insider and then restore files and folders using Acronis True Image 2018. This created duplicate system folders and .ini files resulting in the loss of OneDrive Context menu as well as OneDrive not syncing files properly.

(3) Re-open Folder View Options and clear "hide windows system folders" option.

PhillipM

Copper Contributor

Dec 18, 2019

I'm also experiencing this problem with my Windows 10 home edition laptop, and it's rather unfortunate since I need OneDrive to work at its best for school. I'm going to try what the Anonymous posts on 12-09-2018 said, but if that doesn't work (and it very well might not since I'm on home edition and therefore have less configuration flexibility. I normally have hidden files shown and have never seen desktop.ini anywhere, for instance), does anyone know what else I could try?

Waddo
Brass Contributor
Dec 18, 2019
PhillipM it will be UAC. Do you run Group Policy? If so Run gpresult on the PC to find where it is getting the wrong UAC settings. Then simply change that policy to like the article below.

https://support.office.com/en-us/article/unable-to-share-onedrive-files-18755580-24f3-408d-afda-bd8d0f7ed5a2%20
- BentleyC
  Copper Contributor
  Dec 18, 2019
  Waddo People should stop propagating this as a solution, when it's neither a solution or the genesis.
  
  What causes this is quite simple. A few months back, MS changed the way the installer works. Default settings now are per user, and not per machine. If you simply download the OneDrive installer, and instead of double clicking to install, go to the command line, run the installer like this: "OneDriveSetup.exe /allusers". Once you do that, reboot, and your context menu and all features will be back.
  - mversion
    Copper Contributor
    Aug 15, 2021
    BentleyC
    
    This is the solution.
    You don't even have to uninstall your existing installation. I had this issue and was able to solve it following BentleyC 's suggestion.
- PhillipM
  Copper Contributor
  Dec 18, 2019
  Waddoisn't the group policy manager only available for professional editions, not home? Either way, I don't have it currently.
  - Waddo
    Brass Contributor
    Dec 18, 2019
    PhillipM maybe you can try this to enable UAC, in the search box type UAC and press enter, where is the slider on yours? You need it one down from top, then reboot.
    
    Or go into the registry and enable it. Path
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
    EnableLUA click that and make the dword 1 in value data and reboot.
    If it was set to 0, then the above may fix it for you.