Forum Discussion
Issue with storage
I started experiencing the same issue this morning!
The Windows OneDrive app shows my total storage capacity as 0GB instead of the correct 10.5GB. On the web app, however, it displays the full 10.5GB (5GB free plus a 5.5GB referral bonus). When I try to upload new files to OneDrive, I get a notification saying my storage is full, even though I’m only using 9GB of the available 10.5GB.
I’ve already tried several steps to resolve this: logging out and back in, reinstalling OneDrive, and even updating to the latest Insider version, but none of these have fixed the problem. Additionally, my referral bonus sometimes shows correctly as 5.5GB on the web app, but other times it appears as 0GB.
Has anyone encountered this issue or found a solution?
Hey
When checking if the issue was still there this morning I've found that it was resolved.
Maybe just a bug on Microsoft's side which they are working on ..
With some luck it's resolved for you too tomorrow 😉
I ended up having to reach out to Microsoft Support through the OneDrive app because the issue just wasn’t resolving on its own. They were able to fix my account, and now everything’s back to normal.