Forum Discussion
Erik Coleman
Jul 15, 2016Copper Contributor
"Incompatible Office Products" error message rears ugly head again
We're having some end-users get the annoying ODfB pop-up saying "Sorry, we can't perform this action. Incompatible Office products are installed on your machine..." This was an issue with a patch la...
omarshahine
Microsoft
Jul 16, 2016Are you using the next gen sync client or groove?
Erik Coleman
Jul 18, 2016Copper Contributor
It appears I'm running the Groove.exe, based on its existence in the Office16 folder. I renamed it and the prompts went away, but it's been rendered completely inoperable. For reference, I am running the MSI version of Office 2016 Pro Plus (not click-to-run) since I also need to run Visio 2016. Is there a way to manually install the other one?
Thanks!
-Erik