Forum Discussion
How to disable OneDrive and stop it from coming up when I use SAVE As
I tried your Method 1: explanation below and an error message popped up that Windows could not find gpedit.msc. Make sure you typed the correct name, and then try again. My backstory is I can NOT find my OneDrive account anywhere, nor do I recall installing it ever. I have an old free version of hotmail, now outlook email account. My OneDrive is full, and I am no longer able to receive/send emails. My regular mailbox has plenty of space. I have searched the Settings on my computer - Apps & features - and NO OneDrive or Microsoft OneDrive anywhere. I have searched my entire computer and found nothing! When I log into my email account, a message pops up that my account is full and to please delete files in my OneDrive. When I go to settings, there is no Account or Syncing & Backup option. I have tried everything and read through every post on the community help board. I really just want my email account back, as I feel Microsoft has been holding it hostage. There is no reason for me to pay to upgrade my storage as that has never been an issue for me, until this OneDrive issue. Any suggestions by you or anyone else would be greatly appreciated!!
Since I can't get any emails from my current hotmail account, please email responses to my new account at sewwht2 @ gmail dot com please.
Thanks in advance for your time and attention!
I'm sorry to hear about the difficulties you're facing with OneDrive and your email account. Unfortunately, I cannot send emails, but I can offer some additional guidance to help you resolve the issue:
1. Finding and Unlinking OneDrive:
If you're unable to find OneDrive on your computer, you may try searching for it in the Start menu or File Explorer. If it's not there, it might not be installed.
To unlink your computer from OneDrive, you can try reinstalling it, then follow the steps you mentioned earlier to unlink your computer. After that, you can uninstall it again.
2. Checking OneDrive Status Online:
Go to the OneDrive website (https://onedrive.live.com) and log in with your Microsoft account credentials.
Check if you can find your OneDrive files and manage your account settings from there.
3. Managing Email Storage:
To address the issue of your email account being full due to OneDrive, consider deleting unnecessary files from your OneDrive storage through the web interface.
Ensure that your email account is not set to automatically save attachments to OneDrive.
4. Contacting Microsoft Support:
If you're still experiencing issues, consider reaching out to Microsoft Support for assistance. They can provide specific guidance tailored to your account and may help resolve the problem.
5. Upgrading Email Storage:
If the issue persists and you're unable to resolve it with the free storage provided, you might need to consider upgrading your OneDrive storage or contacting Microsoft Support for assistance in resolving the storage-related issues affecting your email account.
Remember to back up important data before making any changes to your system or account settings. If you continue to face challenges, Microsoft Support will be the most reliable resource for resolving account-specific issues.