Forum Discussion
How to delete old OneDrive folder from computer
Tuan_Anh1705 Which operating system and version? What are the error messages and codes? Do you have admin rights on the computer to delete folders belonging to other accounts?
Mike Williams Thanks for your support!
Currently, I am using Window 11 version 23H2. Every time I press Shift + Del the old Cloud folder, it looks like the image below, am I using my own PC? Looking forward to your support, thank you very much!
- Mike WilliamsApr 12, 2024Iron Contributor
Tuan_Anh1705 It is as I suspected with the question: "Do you have admin rights on the computer to delete folders belonging to other accounts?"
The account you're logged in with on your computer does not have Administrative rights to delete the folder. You need to login with the Admin account.
This is just a Windows account issue, not a OneDrive issue.
- Tuan_Anh1705Apr 13, 2024Copper Contributor
Mike Williams Thank you for your support, however I don't understand how to delete that folder. I'm using my own computer, so why can't I have admin rights? Or now I have to log in to my old OneDrive account to delete that folder
- Mike WilliamsApr 13, 2024Iron ContributorAs I said this is not a OneDrive issue, it's a Windows account issue. The error message is a Windows account message about the Admin account on ADMIN-PC, not a OneDrive error. You need to log in with the Admin account.