Forum Discussion
Files on Demand - The Cloud sync engine failed to validate the download - Error 0x8007017F
HI has anyone a solution to this issue????
I have an ongoing ticket with Microsoft on this. Several attempts at fixing have been made with unreleased versions of OneDrive. No dice.
- PhilineVonMar 21, 2019Iron Contributor
Similar issues here albeit with error code 0x80070185. Heard about any fixes yet?
- Matt_IgniteMay 15, 2019Copper Contributor
I'm seeing the same as PhilineVon at a client site. Lots of 0x80070185 errors ("The cloud operation was unsuccessful"). It seems to be affecting certain users more than others within the same library?
The document libraries at this client's site are very large - 199k files in the main one. I'm wondering if that's just too many files for the sync agent to handle? The official documentation states that OneDrive for Business can reliably sync up to 300,000 files, but it's the only thing I can think of?
I just wanted to throw my hat in the ring here too in case anyone finds a solution.
Cheers,
Matt
- kevinmckeown8May 30, 2019Iron Contributor
Matt_Ignite take a look here for a couple of suggested solutions:
I still think the easiest solution for individual users is to set all files to "Keep offline" then push them all back to the cloud "Free up space", but Justin Kropp's solution may be a better way to clear up the issue for multiple users.
- Nick_LoendersApr 01, 2019Copper Contributor
Has anyone found a solution for this 0x80070185 ??
- Jeff_BaralApr 08, 2019Copper Contributor
We are having this issue 0x80070185 since February 2019. Any solutions yet?