Forum Discussion

Michael Milad-Said's avatar
Michael Milad-Said
Brass Contributor
Nov 17, 2017

Files on Demand - The Cloud sync engine failed to validate the download - Error 0x8007017F

Hi,   I have a customer whom we've recently turned on 'Files On Demand' (version 17.3.7076.1026 - most recent version). Intermittently when they open file's from Sharepoint (Via One Drive Files on ...
OneDrive for Business
ngibellini's avatar
ngibellini
Copper Contributor
Nov 26, 2018

HI has anyone a solution to this issue????

  • Abram Cardoza's avatar
    Abram Cardoza
    Copper Contributor
    Nov 26, 2018

    I have an ongoing ticket with Microsoft on this.  Several attempts at fixing have been made with unreleased versions of OneDrive.  No dice.

    • PhilineVon's avatar
      PhilineVon
      Iron Contributor
      Mar 21, 2019

      Abram Cardoza 

      Similar issues here albeit with error code 0x80070185. Heard about any fixes yet?

      • Matt_Ignite's avatar
        Matt_Ignite
        Copper Contributor
        May 15, 2019

        I'm seeing the same as PhilineVon at a client site. Lots of 0x80070185 errors ("The cloud operation was unsuccessful"). It seems to be affecting certain users more than others within the same library?

         

        The document libraries at this client's site are very large - 199k files in the main one. I'm wondering if that's just too many files for the sync agent to handle? The official documentation states that OneDrive for Business can reliably sync up to 300,000 files, but it's the only thing I can think of?

         

        I just wanted to throw my hat in the ring here too in case anyone finds a solution. 

         

        Cheers,

        Matt

Resources