Forum Discussion
Files on Demand - The Cloud sync engine failed to validate the download - Error 0x8007017F
Hi, I have a customer whom we've recently turned on 'Files On Demand' (version 17.3.7076.1026 - most recent version). Intermittently when they open file's from Sharepoint (Via One Drive Files on ...
Does anyone have an update on this yet? We have about 6 users using Files On-Demand and 2 are experiencing this and the others are not. The two that are are syncing the same libraries. The other 4 are not. So maybe an issue with the library?
I was able to reproduce this when a file was being edited on two PC's at the same time. Onedrive renamed the file on one computer, adding the computer name to the filename. The computer on which the file was renamed is now unable to sync the original file name (even though I deleted the renamed file).
I was able to resolve this by
- taking a copy of the file on the computer without the problem (saving out of OneDrive alltogether)
- delete the original file on the computer not reporting the error
- moving the copy to OneDrive in place of the file just deleted
