Forum Discussion
Files on Demand - The Cloud sync engine failed to validate the download - Error 0x8007017F
Hi, I have a customer whom we've recently turned on 'Files On Demand' (version 17.3.7076.1026 - most recent version). Intermittently when they open file's from Sharepoint (Via One Drive Files on ...
Happening to me too after turning on the new OneDrive "on the fly" file sync. PDFs seem to open, but Office Docs present that error with a TRY AGAIN, SKIP or CANCEL option. CLicking TRY AGAIN multiple times (2-10) ultimately gets the file to open. Clearly something is failing between the OS and the CLOUD validation/hand-off process when retrieving from the CLOUD. Hopefully the bug gets worked out -- I can't roll this out to clients or end-users like this.
Rich