Forum Discussion
Michael Milad-Said
Nov 17, 2017Brass Contributor
Files on Demand - The Cloud sync engine failed to validate the download - Error 0x8007017F
Hi, I have a customer whom we've recently turned on 'Files On Demand' (version 17.3.7076.1026 - most recent version). Intermittently when they open file's from Sharepoint (Via One Drive Files on ...
aj_millard
Mar 10, 2020Copper Contributor
Hi,
I recently tried to backup files from OneDrive to a Computer and has the same error appear. I turned off Files On Demand by right-clicking the OneDrive menu at the bottom right of your screen, going to setting, click on the settings tab and then turn off "Save space and download files as you use them". This will download all the files to your PC and you shouldn't have issues copying the files to different locations. After that, turn Files on Demand back on. I know it isn't a good solution to give to end users, but at least it works.
Hope this helps, sorry if it didn't.