Forum Discussion
Sebastian Summerer
May 11, 2017Copper Contributor
File preview in the information panel disappeared
Hi everbody, did the file preview feature in the information panel dissappeared in your tenants as well? I didn't find any update about this in the last view news. Sebastian The feature ...
- May 11, 2017
IMHO, the Office ProPlus version is not important.
The preview is shown directly online and hence the local Office client is not a factor.
Sebastian Summerer
May 11, 2017Copper Contributor
For all files and all file-types on more than one tenant :(
The tenants are located in EMEA.
Salvatore Biscari
May 11, 2017Silver Contributor
All my tenants are in EMEA too and I see no problems.
My advice is to wait for some hours and see: it could be a temporary glitch.
Otherwise, think to open a support ticket...
- Sebastian SummererMay 11, 2017Copper Contributor
Thank you salvatore. I retested it with another client with another office 365 pro plus version and there it works. So I have a point to go forward to find a solution.
- Salvatore BiscariMay 11, 2017Silver Contributor
IMHO, the Office ProPlus version is not important.
The preview is shown directly online and hence the local Office client is not a factor.
- May 11, 2017I saw this problem some days ago in one of my tenants so I guess something is/was not right in the document details panel not only for ODFB, but also for SPO