"Failed - Network error"

ganjastorm 

It sounds like you're dealing with a frustrating issue with OneDrive that's impacting your download speeds and even causing your internet connection to drop. Based on the behavior you've described, this seems to be an issue with OneDrive's interaction with your network or system, rather than a general internet problem.

Troubleshooting Steps to Fix the OneDrive "Failed - Network error":

1. Check for OneDrive Updates:

• Make sure you're running the latest version of the OneDrive app, as updates may include fixes for issues like this.
• To update OneDrive:
1. Open the OneDrive app.
2. Click on the OneDrive icon in the taskbar.
3. Go to Settings > About > Version number. Check for any updates online or download the latest version.

2. Disable Antivirus/Firewall:

• Sometimes, security software (firewalls, antivirus programs) can interfere with file downloads, especially large ones. Try temporarily disabling your firewall or antivirus software to see if this resolves the problem.

• If it works, you can whitelist OneDrive in your antivirus/firewall settings.

3. Reset OneDrive Settings:

• You can reset OneDrive to fix issues with the sync process.

1. Press Windows + R to open the Run command.
2. Type onedrive.exe /reset and press Enter.
3. After a few moments, OneDrive should restart. If it doesn’t, manually start it by searching for OneDrive in the Start menu.

4. Use Incognito Mode in Browser:

• If you're downloading files via the web version of OneDrive, try using incognito/private mode in your browser. This disables extensions and cached data that might interfere with the downloads.

5. Clear Browser Cache and Cookies:

• Cached data or corrupted cookies might cause issues with OneDrive downloads.

• In Chrome: Go to Settings > Privacy and Security > Clear Browsing Data.
• Make sure to clear Cookies and Cached Images and Files.

6. Disable Browser Extensions:

• Extensions, especially download managers, ad blockers, or VPNs, could cause conflicts with OneDrive downloads.
• Temporarily disable all extensions and see if the download works. If it does, re-enable them one by one to find the culprit.

7. Test Different Browsers:

• Since you're seeing similar behavior across networks but only with OneDrive, try downloading using a different browser (Chrome, Edge, Firefox, etc.). Some browsers might have specific settings that conflict with OneDrive downloads.

8. Limit OneDrive Download Speed:

• In OneDrive, go to Settings > Network and set a limit on the Download rate. Try reducing the rate (e.g., 5MB/s) and see if this resolves the issue.

• If OneDrive is hogging too much bandwidth, it might overwhelm your connection, causing slow speeds or connection crashes.

9. Flush DNS and Reset Network Settings:

• Network-related issues could be causing the problem with OneDrive.

1. Open Command Prompt as Administrator.
2. Run the following commands one by one:

ipconfig /flushdns

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

1. Restart your PC and check if the issue persists.

10. Check Router/Modem Settings:

• Since your modem resets after the download, check if your router is being overloaded or throttling the connection. You can:

• Restart your router/modem.
• Update the firmware on your router/modem.
• Disable any bandwidth or traffic management settings that might interfere with large downloads.

11. Check for ISP-Related Issues:

• Since the issue persists on different networks, it could be worth checking with your Internet Service Provider (ISP) if they throttle or limit bandwidth for certain services like cloud storage platforms (OneDrive in this case).

12. Use the OneDrive Sync Client:

• If you're using the web version, try downloading the files via the OneDrive sync client (OneDrive app). Sync the files to your local computer and then access them locally without needing to download through the browser.

If All Else Fails:

If none of the above steps resolve the issue, there may be a specific issue with your device's network settings or system configuration that OneDrive interacts with. In that case, you might want to try:

• Using a VPN: A VPN can sometimes help by rerouting traffic through a different server that may bypass any network issues.
• Reinstalling OneDrive: Try completely uninstalling and then reinstalling the OneDrive app.

These steps should help isolate or fix the problem with OneDrive crashing your connection. The text and steps were edited with the help of AI.

My answers are voluntary and without guarantee!

Hope this will help you.

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