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Scott Williamson's avatar
Scott Williamson
Copper Contributor
May 17, 2018

External Sharing Notifications for OneDrive - Not working

https://support.office.com/en-us/article/turn-on-external-sharing-notifications-for-onedrive-b640c693-f170-4227-b8c1-b0a7e0fa876b

 

I have users who want to get the notification when "an external user accepts an invitation to access their files".  The above article shows that it is possible.  We have the settings checked as they are above but no emails are being sent.

 

Any thoughts?

OneDrive for Business
  • Deleted's avatar
    Deleted
    May 17, 2018
    TBH I don't think this has ever worked, at least not since the new Sharing Link methods have come into play.
    • StephenRice's avatar
      StephenRice
      Icon for Microsoft rankMicrosoft
      May 30, 2018

      Hi all,

       

      Sorry for the delay in responding here. The notifications are only triggered on the legacy external sharing flow. I'll make sure this gets documented as I've seen this come up a few times. Thanks for flagging!

       

      Stephen Rice

      OneDrive Program Manager II

      • Danilo Corrons's avatar
        Danilo Corrons
        Copper Contributor
        Jul 03, 2018

        Has this been addressed? We are considering replacing some vendor specific file sharing software with OneDrive but it has to have the same features competitors are using like limited access to shared files and notifications when the shared file is accessed by external users and changes to files that are editable.

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