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Anonymous

Apr 16, 2018

Solved

Empty Recycle Bin not working (modern experience)

In the modern experience, log in as a user that has > 2000 items in their OneDrive recycle bin. Overview User is unable to empty their OneDrive Recycle Bin. Clicking “Empty Recycle Bin” only d...

OneDrive for Business

jcgonzalezmartin
Apr 17, 2018
You should open a ticket. But this seems to be a bug so tagging here StephenRice and Stephen Rose

Anonymous

Apr 17, 2018

Thanks Juan. I haven't opened a ticket (I'm sure it is a known issue), but I thought I'd share the workaround.

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Microsoft

Apr 17, 2018

Hi Brian,

I’ll forward this around to the owners internally but please file a ticket so we can make sure this is tracked correctly. Thanks!

Stephen Rice
OneDrive Program Manager II

Anonymous
Apr 17, 2018
Opened Ticket #7898643
- Anonymous
  Apr 18, 2018
  jcgonzalezmartin, StephenRice
  
  Silly us! It appears that the functionality of "Empty Recycle Bin" is working "as designed".
  
  Brian.
  ---
  
  Hello Brian,
  
  Greeting!!
  
  This is Shahnawaz from Microsoft Office 365 support. This email is in reference to the Case # 30126-7898643.
  
  I would like to inform you that as per your concern, I checked with my senior resources & found that we cannot delete more then 2000 items from OneDrive Recycle bin through Modern view because it is by-designed. There are some scripts which can be used to empty OneDrive Recycle bin but that can be done through Back end & not at contomers end. Hence if you want you can provide your Valuable feedback regarding O365 product from the below link.
  
  http://office365.uservoice.com/
  
  Also if you have any other suggession or concern then do let me know. I will be more than glad to assist you.
  
  I appreciate your patience and understanding and thank you for your urgent attention.
  
  Thank you for contacting Microsoft Online Support.
  
  Thanks & Regards,
  Shahnawaz
  Office 365 Support

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