Forum Discussion
Giorgio_Primiceri
Aug 21, 2021Copper Contributor
Can't access (app)
On my windows 10 PC, Onedrive app (business) can't access: it stops on an accessing loop. On browser, I can access Onedrive page (login and password), but I can't access my files (error: try again l...
Giorgio_Primiceri
Aug 25, 2021Copper Contributor
I've tried:
https://halln7zz-my.sharepoint.com/personal/qds167_365office_co/_layouts/15/onedrive.aspx
but it fails:
"Something wrong; try again".
My Office 365 subscription was a gift by a friend of mine; it worked for 3 years. Now I can't access my files. 😞
https://halln7zz-my.sharepoint.com/personal/qds167_365office_co/_layouts/15/onedrive.aspx
but it fails:
"Something wrong; try again".
My Office 365 subscription was a gift by a friend of mine; it worked for 3 years. Now I can't access my files. 😞
Giorgio_Primiceri
Aug 25, 2021Copper Contributor
- Abhishek_kum1Aug 25, 2021Brass ContributorHello Giorgio,
Request you to please go to admin.microsoft.com > Billing > Your Products.
Check if you subscription is active? If not, you will have to renew and if it is still active, please go to
1. admin.microsoft.com > Users > Active Users > Select Your Account > Click on your Display Name.
2. A new window will pop up , Click on OneDrive and check what option do you see.
3. There is an option available "Get Access to your files" and beneath that you can see create link to file. Click on that and it will generate a link , click on that link and see if you are able to access your OneDrive.- Giorgio_PrimiceriAug 30, 2021Copper Contributor
- Abhishek_kum1Aug 31, 2021Brass ContributorHi,
Thanks for your response.
Can you confirm who is the administrator? You might need to check with him/her or whoever gave you the credentials.
Thanks!