Forum Discussion
Giorgio_Primiceri
Aug 21, 2021Copper Contributor
Can't access (app)
On my windows 10 PC, Onedrive app (business) can't access: it stops on an accessing loop. On browser, I can access Onedrive page (login and password), but I can't access my files (error: try again l...
Giorgio_Primiceri
Aug 24, 2021Copper Contributor
Abhishek_kum1
Aug 25, 2021Copper Contributor
Can you please with this URL on browser - https://halln7zz-my.sharepoint.com/personal/<Youremailaddress>/_layouts/15/onedrive.aspx
Note - <Your Email Address> - Please enter your email address and instead of '@' or '.' enter '_'
So if you email address is abcd@example.com, enter abcd_example_com
Please check if you are able to open your OneDrive for Business Account.
Additionally may i know which Microsoft 365 subscription you are using?
Thanks!
Note - <Your Email Address> - Please enter your email address and instead of '@' or '.' enter '_'
So if you email address is abcd@example.com, enter abcd_example_com
Please check if you are able to open your OneDrive for Business Account.
Additionally may i know which Microsoft 365 subscription you are using?
Thanks!
- Giorgio_PrimiceriAug 25, 2021Copper ContributorI've tried:
https://halln7zz-my.sharepoint.com/personal/qds167_365office_co/_layouts/15/onedrive.aspx
but it fails:
"Something wrong; try again".
My Office 365 subscription was a gift by a friend of mine; it worked for 3 years. Now I can't access my files. 😞- Giorgio_PrimiceriAug 25, 2021Copper Contributor
- Abhishek_kum1Aug 26, 2021Copper ContributorHello Giorgio,
Request you to please go to admin.microsoft.com > Billing > Your Products.
Check if you subscription is active? If not, you will have to renew and if it is still active, please go to
1. admin.microsoft.com > Users > Active Users > Select Your Account > Click on your Display Name.
2. A new window will pop up , Click on OneDrive and check what option do you see.
3. There is an option available "Get Access to your files" and beneath that you can see create link to file. Click on that and it will generate a link , click on that link and see if you are able to access your OneDrive.