Forum Discussion
Cannot connect to OneDrive for Business (web, Office apps or mobile)
We have recently started using OneDrive for Business but I believe there is something wrong in our config (we have an Office 365 E3 subscription). I am the Global Administrator but I cannot access...
That's very strange since it seems you have the proper licenses assigned...being a Global Admin here is not a thing, since ODFB is just a service that should work for your user with no problems. Have you also opened a support ticket?
- Thanks for the reply. Yes I have opened a ticket but I have also been exploring what could be wrong.
You are correct that ODFB is a service but I understand it's provided "behind the scenes" as a Sharepoint endpoint subject to SP's access control. My best guess is that somehow the Sharepoint's permissions got messed up (affecting OneDrive) and I cannot seem to discover where to change that in the admin panel (or even it it's possible without intervention from Support).
Of course this is only a guess, any additional thoughts from the group are appreciated.
Regards,
Pedro
