Forum Discussion
Cannot add a new account - keyboard input not working
I'm on Windows 11 with a Onedrive Personal account already set up. I now want to add a Onedrive Business account. I click "Add an account" and am shown a screen where I can enter an email address. ...
I can confirm this issue.
(Sys. Admin @ a small university, USC Aiken)
And we are seeing this problem as well.
Everything worked normally for sure as late as last Thursday for us, now we are seeing this glitch as well.
Another work around is to type your email address in a Word or txt document then copy & past it in and after that everything responds as expected.
UPDATE:
I just found something else interesting about this problem!
With the OneDrive window open, click on one of your desktop short cuts then then go back into the OneDrive login portal and then you can type in your email as usual.
- That doesn't work, it says "you're already syncing a personal account on this computer, Unlink that account to add a new one"
