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RobertoSGA's avatar
RobertoSGA
Copper Contributor
Apr 13, 2023

Black Image When Editing Image in OneDrive For Business

When I preview an image in OneDrive for Business and then click on the "edit" button, the image is black and therefore not able to see the results of any of the edits I have available. I was able to perform this process back on March 23 and I also noticed that this does not happen when performing the same function in Personal OneDrive. 

 

1 Reply

  • RobertoSGA 

    One possible solution is to try using dark mode in OneDrive on the web.

    To enable dark mode:

    >Sign in to OneDrive.

    >Select Settings at the top of the page.

    >Toggle the switch next to Dark mode.


    1.Reset Internet explorer settings: try resetting your Internet Explorer settings and then navigating to your OneDrive for Business to check if the issue persists.


    2.Clear Browser Cache and Cookies: Clearing your browser cache and cookies can sometimes resolve issues with loading web pages.


    3.Try a Different Browser: If you’re experiencing this issue in one browser, try accessing OneDrive for Business in a different browser.


    4.Reset OneDrive: You could try resetting OneDrive.

     

     

     

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