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Attaching One Drive files to Outlook email via Iphone
The error message “Something went wrong” when attaching OneDrive files to emails on your iPhone indicates that there might be an issue with the OneDrive app on your iPhone. You can try the following troubleshooting steps to resolve the issue:
1.Update the OneDrive app: Make sure that you have the latest version of the OneDrive app installed on your iPhone. You can check for updates in the App Store.
2.Clear the OneDrive cache: Clearing the OneDrive cache can help resolve issues with the app. To clear the cache, open the OneDrive app, go to Settings, select Clear Cache, and then tap Clear Cache again to confirm.
3.Reinstall the OneDrive app: If clearing the cache doesn’t work, try uninstalling and reinstalling the OneDrive app on your iPhone. To do this, press and hold the OneDrive app icon until it starts to wiggle, tap the X in the corner of the icon, and then confirm that you want to delete the app. After deleting the app, go to the App Store, search for OneDrive, and then download and install it again.
If none of these steps work, you can try contacting Microsoft support for further assistance.
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I am having the same problem on my iphone. I don't see in the settings on the one drive app any spot to clear the one drive cache. attached files for years now every timer i get "something went wrong" tap to retry. I tap and nothing happens?
Hi there
Did you ever find a solution to this? Mine is also having this same issue. I've done all of the steps recommended, also contacted Microsoft. Their support was like talking to a brick wall. After several days of emails back and forth and answering the same questions over and over again.....nothing!!!! I have to now carry a laptop with me everywhere I go to send emails with attachments in the app for iPhone.
No I have not resolved it. I found the spot to clear cache but that did nothing. I’ve deleted and reinstalled the Outlook app, nothing. Beyond frustrating! Something that worked one way for years suddenly changes? Leads me to believe that Microsoft “fixed” something that wasn’t broken!
