Forum Discussion
Add Shortcut to OneDrive issues
The add shortcut to OneDrive integrates folder as a link inside user's personal OneDrive and also creates local folder structure outline to allow users to work from folder explorer view. This causes problems when users go into OneDrive for the web and start cleaning up their files and didn't disconnect from the SharePoint site. If a user renames the shortcut, it can break the link between the SharePoint site and now users are working with a duplicate copy between local computer and personal OneDrive that the link is no longer connected to the 3rd data point for the actual SharePoint or teams site library.
When using SYNC it creates a secondary "Business" connection directly from your local machine to the actual SharePoint or Teams library and does not link into the users Personal OneDrive.
The "Add Shortcut to my OneDrive" has been a horrible feature addition resulting in countless hours of detangling OneDrive issues and data recovery. This is due to end users cleaning up their personal OneDrive's thinking they are finished with a project and don't need files anymore and forgot to remove shortcut and just deleted the folder/files, or users start reorganizing the folder structure in their personal OneDrive moving folders or renaming so will be alphabetical order in their personal OneDrive in "My Files" and because they used the shortcut instead of sync they have now renamed, moved or deleted files and folders located in the SharePoint sites and was not just their OneDrive they were changing. Tickets come flying into the service desk:
- Files have disappeared from site.
- Link is broken to the folder shared with external party or other users internally.
- I'm updating files but nobody is seeing the changes I am making when opening source files.
- OneDrive errors cannot sync already syncing to source.
- I shared a file from my OneDrive but user is getting access denied.
- Many many more issues....
The "Add Shortcut to my OneDrive" creates a 3-point connection between SharePoint site, local machine folder explorer view and users Personal OneDrive.
Personal and Business files need to be kept separate.
If end users want to work from browser only, they can use the pin to quick access from the site library and will have access to see the different site document libraries from the web view when working from Personal OneDrive from the web without integrating files and folders into personal OneDrive's
We are hiding the "Add shortcut to my OneDrive" and life is beautiful again!
Disable "Add Shortcut to OneDrive"
Connect-SPOService "https://yourtennant-admin.sharepoint.com"
Set-SPOTenant -DisableAddShortCutsToOneDrive $True