Forum Discussion
Office 2016 Product Key Redeemed But License Not Showing in Account
Hello, I purchased Office 2016 and I'm facing an unusual issue with my product key activation. **The Problem:** When I try to activate Office 2016 with my product key, the system tells me...
Just chiming in that I am having the same problem. I have used 2016 for years, and it's on my old laptop. I bought a new laptop, but I can't for the life of me find the option to download it in my MS account. It's definitely the same account/email since I can open up the settings on my old laptop Word and see it listed. Very frustrating, and I'm not going to subscribe to something that I already paid for.