Forum Discussion
NCE Renewal Window missed
Hi. I thought there'd already be topics on this, but.... We missed the 7 day window to modify (down) the number of seats for a client (NCE). By 2 days. Opened a ticket w/ Support. Support says...
No credit if you drop licences after 7 day window. Might as well use those licences till next renewal. Hopefully these are monthly and not annual term. Remember to turn off auto renew.