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Maura_Lucier's avatar
Maura_Lucier
Copper Contributor
Nov 02, 2023
Solved

Bridge to the Cloud 2 Promotion - client needs to move to new tenant

We have a client that is transitioning from Dynamics GP to D365 BC and is eligible for the Bridge to the Cloud 2 Promo.  We have an issue that they will be starting on one tenant and in several month...
  • Maura_Lucier 

     

    I certainly understand your scenario, but unfortunately, customer subscriptions in NCE cannot be transferred between partner/ tenants.  As a suggestion, it would be in the customer's best interest to enroll in the B2C2 Promo when they're on the final tenant. 

     

    Note: Situations with mergers/acquisitions should be submitted as a support request. 

     

    As stated in the attached B2C2 FAQ, your local ROC confirms eligibility:

     

    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


    Regards,

    Microsoft CSP Licensing Concierge

     

     

     

    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


    Regards,

    Microsoft CSP Licensing Concierge