Forum Discussion
unable to download Mixed Reality Link (Preview)
Hi Everyone!
I'm from Malaysia, and I think my devices do fulfill the requirements
Laptop - Asus Zflow 13 2023 (works with Quest 3 via Horizon workspace)
CPU I9-13900H
GPU RTX 4060
Ram - 16gb
Local Router - Deco x50 (support wifi 6 with 5ghz)
But i still cannot install this Mixed Reality Link, as it shows gray, any idea what i missed?
Already answered here: https://techcommunity.microsoft.com/discussions/mixed-reality-link-discussion/cant-install-mixed-reality-link-preview-get-button-greyed-out/4355922
2 Replies
KevinColMicrosoft
Hi, We are sorry you are hitting this issue. Would you be willing to file feedback hub here, https://aka.ms/mixedrealitylinkfeedback, from the machine you are trying to install Mixed Reality Link from? We also only support Mixed Reality Link in the same countries that Meta supports. https://www.meta.com/help/orders-and-returns/articles/quest-supported-countries/. There are other posts here where customers have found workarounds for that though...
Thank you
Already answered here: https://techcommunity.microsoft.com/discussions/mixed-reality-link-discussion/cant-install-mixed-reality-link-preview-get-button-greyed-out/4355922