Forum Discussion

kuah's avatar
kuah
Copper Contributor
Dec 10, 2024
Solved

unable to download Mixed Reality Link (Preview)

Hi Everyone! I'm from Malaysia, and I think my devices do fulfill the requirements Laptop - Asus Zflow 13 2023 (works with Quest 3 via Horizon workspace) CPU I9-13900H GPU RTX 4060 Ram - 1...
  • AltoRetrato's avatar
    AltoRetrato
    Dec 10, 2024

    Already answered here: https://techcommunity.microsoft.com/discussions/mixed-reality-link-discussion/cant-install-mixed-reality-link-preview-get-button-greyed-out/4355922

KevinCol's avatar
KevinCol
Icon for Microsoft rankMicrosoft
Dec 10, 2024

Hi, We are sorry you are hitting this issue. Would you be willing to file feedback hub here, https://aka.ms/mixedrealitylinkfeedback, from the machine you are trying to install Mixed Reality Link from?  We also only support Mixed Reality Link in the same countries that Meta supports.  https://www.meta.com/help/orders-and-returns/articles/quest-supported-countries/.  There are other posts here where customers have found workarounds for that though...

 

Thank you

Resources