Forum Discussion
New Teams Preview -> Experience disabled
Hi There,
i want to try the New Teams Preview, but iam not able to Login. - We Using a OnPremise AD, and Syncing to Azure AD. - If i Login to the New Teams Preview we Receive this Message:
Experience disabled
Your account needs to be provisioned. Please check out to troubleshoot.
In Teams Admin we have enable "Show Preview" to Yes.
Best Regards,
Marcel
7 Replies
Vladimir JuhasMicrosoft
Hi Marcel,
Many thanks for your feedback! I assume, that you've opened a new Microsoft Teams (Preview) app which is pre-installed on Windows 11. If that's the case, you need to sign-in with your personal Microsoft account (for example: user@outlook.com), because Work or School accounts i.e. organizational accounts like those from AAD are currently disabled in this preview version.
In order to use your Organizational account (Work or School account), you will have to install side by side Microsoft Teams app from My account (office.com) or ask your IT to provision it for you. If that's enabled by admin, you will also get preview features related to Work or School accounts there.Please let us know if this helped.
Many thanks.
Kind regards,
Vladimir
thank you for the Hints. - Iám the Globale Administrator of our Tendant. - But i cannot find out where i can Enable the new Preview, On the https://portal.office.com/account/?ref=MeControl#installs i can only download Office.. But there is no Info abount Teams.
i Have Installed the Preview Version of Teams on my Windows 10 PC, but i think i need the Info where in the Team Admin Center is can Enable this Version.
Best Regards,
Marcel
- Try this
open https://admin.teams.microsoft.com/
then follow this https://docs.microsoft.com/en-us/MicrosoftTeams/public-preview-doc-updates
then this https://support.microsoft.com/en-us/office/get-early-access-to-new-teams-features-a6e387fe-1cad-4f90-ad78-1a311c77b36d
hope this help
