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sjfwhitepsych's avatar
sjfwhitepsych
Copper Contributor
Mar 28, 2023

New Client Not Installing

Enabled at the Teams portal and all computers except for my desktop have been offered and installed the new preview client.  I have followed all troubleshooting steps at The new Microsoft Teams desktop client - Microsoft Teams | Microsoft Learn but still not being offered the new client.  The desktop is Windows 11, latest beta.  Any suggestions?  Thanks!

  • sjfwhitepsych's avatar
    sjfwhitepsych
    Mar 28, 2023

    AndresGorzelany Not on the desktop.  On all other computers, yes.  I have followed all the recommendations in the article cited short of clean installation after removal of Teams completely (if possible).  Thanks!

     

    EDIT:  Decided to uninstall Teams, deleted the contents of %appdata%/Microsoft/Teams and then reinstalled hoping the toggle would show up.  Checked for updates as well.  Nope.  😞  

     

    Edit:  A few hours later, the toggle appeared and the preview client installed without issue.

    • sjfwhitepsych's avatar
      sjfwhitepsych
      Copper Contributor

      AndresGorzelany Not on the desktop.  On all other computers, yes.  I have followed all the recommendations in the article cited short of clean installation after removal of Teams completely (if possible).  Thanks!

       

      EDIT:  Decided to uninstall Teams, deleted the contents of %appdata%/Microsoft/Teams and then reinstalled hoping the toggle would show up.  Checked for updates as well.  Nope.  😞  

       

      Edit:  A few hours later, the toggle appeared and the preview client installed without issue.

      • sjfwhitepsych's avatar
        sjfwhitepsych
        Copper Contributor
        The toggle has appeared and the new version installed! Woohoo!

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