Forum Discussion

Copper Contributor

Mar 28, 2023

Solved

New Client Not Installing

Enabled at the Teams portal and all computers except for my desktop have been offered and installed the new preview client. I have followed all troubleshooting steps at The new Microsoft Teams deskt...

Installation

sjfwhitepsych
Mar 28, 2023
AndresGorzelany Not on the desktop. On all other computers, yes. I have followed all the recommendations in the article cited short of clean installation after removal of Teams completely (if possible). Thanks!

EDIT: Decided to uninstall Teams, deleted the contents of %appdata%/Microsoft/Teams and then reinstalled hoping the toggle would show up. Checked for updates as well. Nope. 😞

Edit: A few hours later, the toggle appeared and the preview client installed without issue.

AndresGorzelany

MVP

Mar 28, 2023

Hello, did you get to the point to see the Toggle?

sjfwhitepsych
Copper Contributor
Mar 28, 2023
AndresGorzelany Not on the desktop. On all other computers, yes. I have followed all the recommendations in the article cited short of clean installation after removal of Teams completely (if possible). Thanks!

EDIT: Decided to uninstall Teams, deleted the contents of %appdata%/Microsoft/Teams and then reinstalled hoping the toggle would show up. Checked for updates as well. Nope. 😞

Edit: A few hours later, the toggle appeared and the preview client installed without issue.
- sjfwhitepsych
  Copper Contributor
  Mar 28, 2023
  The toggle has appeared and the new version installed! Woohoo!
  - manav9
    Copper Contributor
    Mar 28, 2023
    How did you get it to work in your case?