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HediNaili's avatar
HediNaili
Copper Contributor
Mar 26, 2021
Solved

Your account is at risk, infinite loop

Hi, I'm invited on another company's teams, when I try to switch organizations, I get asked to verify my account because it's at risk, then I'm getting asked to change my password (after a MFA aut...
  • ChristianBergstrom's avatar
    Mar 26, 2021
    Hello, first thing that comes to mind is something I experienced myself with B2B users. Check with the IT administrator as it most likely is Azure Identity Protection working behind the scenes and your account could be blocked, as described in detail here.

    https://docs.microsoft.com/en-us/azure/active-directory/identity-protection/concept-identity-protection-b2b#limitations-of-identity-protection-for-b2b-collaboration-users

    The second thing is not that cumbersome and involves clearing the Credential Manager.

    https://support.microsoft.com/en-us/windows/accessing-credential-manager-1b5c916a-6a16-889f-8581-fc16e8165ac0

    Should be one of these things.