Forum Discussion
You don't have access to this org in Teams.Select another org, or contcat your admin
Olekasandr_RupaHi - login to http://www.office.com as a user with access to the admin centre
Once logged in click on the Admin icon
Once the admin centre opens up click on Users > Active Users
Find the user and on the left hand side of the user name click on More Actions (the 3 dots) and select 'Manage Product Licences'
A new tab will open on the right hand side of the screen listing all available licences. One of these will be Teams (depending on your version of office will determine what type of teams licence you have) untick this (if ticked) and retick it (it will go blue).
At the bottom of this tab click Save Changes
It says it can take 24hours for this to be applied but for me it was within the hour.
I hope this helps
Thanks
Mike
Hi michael_baldwin,
We faced the same issue, follow your instruction after 2 days ago.
My team issues not fix, could you advise other one?
Tuttman This sort of worked for me. It was already enabled. So I turned if Off, saved it, and then turned it back on again and saved. After that I was was able to connect in.
I have stuffed around with this for hours. Glad I am now connected but really, this shouldn't be that hard and MS need to puck up their game.
Is anyone else using 365 Apps for GCC and having this same issue?
I don't have Teams as an option when I look at what licenses are turned on per user.
In case this is still an issue for you:
Go to Users, then select a user, then Licenses (on the left), then click the product shown in the right pane. You should then see the on/off options.
I can get as far as the USERS bit, but don't know then how to get to the last stage which looks like PLANS...
- This 1 works.Thanks
None of this works for me! It's me and my computers (desktop and laptop). Since Teams did an update a short while ago, I can only access one guest account - thankfully it's the one I use every week.
I can't access my own organisation and I can't access another company I work with, so it's embarrassing.
I don't have an admin centre (I am my own administrator). I've deleted Teams and the %appdata% files and reinstalled, but it's no different. What do I try next???
If I had a pound for every minute I've wasted trying to fix this, I wouldn't need the lottery!!!
For me worked administrating services directly under M365 License subscription on AAD site https://aad.portal.azure.com/. Accidentially there was Teams switched off.
