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michael_baldwin's avatar
michael_baldwin
Copper Contributor
Apr 01, 2020

You don't have access to this org in Teams.Select another org, or contcat your admin

This user is within my organisation and not a guest but when she tries to open Teams we get  You don't have access to this org in Teams.Select another org, or contcat your admin   She was a member...
teams
Olekasandr_Rupa's avatar
Olekasandr_Rupa
Copper Contributor
May 06, 2020

michael_baldwin 

Hi Michael!

I have the same error that you slow.

 

Can you please explain me where did you remove licenses and reapply them?

michael_baldwin's avatar
michael_baldwin
Copper Contributor
May 06, 2020

Olekasandr_RupaHi - login to http://www.office.com as a user with access to the admin centre

Once logged in click on the Admin icon

Once the admin centre opens up click on Users > Active Users

Find the user and on the left hand side of the user name click on More Actions (the 3 dots) and select 'Manage Product Licences'

 

A new tab will open on the right hand side of the screen listing all available licences. One of these will be Teams (depending on your version of office will determine what type of teams licence you have) untick this (if ticked) and retick it (it will go blue).

 

At the bottom of this tab click Save Changes

 

It says it can take 24hours for this to be applied but for me it was within the hour.

 

I hope this helps

Thanks

Mike

  • Oscar1162024's avatar
    Oscar1162024
    Copper Contributor
    Jan 09, 2024

    Tuttman This sort of worked for me. It was already enabled. So I turned if Off, saved it, and then turned it back on again and saved. After that I was was able to connect in.

    I have stuffed around with this for hours. Glad I am now connected but really, this shouldn't be that hard and MS need to puck up their game.

  • kboraei's avatar
    kboraei
    Copper Contributor
    Aug 20, 2023

    iqbalbedi 

    Absolutely!! MS Teams is garbage.

  • JodyDick's avatar
    JodyDick
    Copper Contributor
    Jan 20, 2023

    Is anyone else using 365 Apps for GCC and having this same issue?

     

    I don't have Teams as an option when I look at what licenses are turned on per user.

  • JodyDick's avatar
    JodyDick
    Copper Contributor
    Jan 20, 2023

    Jeremy_Curtis 

    In case this is still an issue for you:

    Go to Users, then select a user, then Licenses (on the left), then click the product shown in the right pane.  You should then see the on/off options. 

  • Jeremy_Curtis's avatar
    Jeremy_Curtis
    Copper Contributor
    Aug 02, 2022

    mtrevisto 

    I can get as far as the USERS bit, but don't know then how to get to the last stage which looks like PLANS...

     

  • mtrevisto's avatar
    mtrevisto
    Copper Contributor
    Aug 02, 2022
    This 1 works.Thanks
  • Jeremy_Curtis's avatar
    Jeremy_Curtis
    Copper Contributor
    May 21, 2022

    None of this works for me! It's me and my computers (desktop and laptop). Since Teams did an update a short while ago, I can only access one guest account - thankfully it's the one I use every week.

     

    I can't access my own organisation and I can't access another company I work with, so it's embarrassing.

     

    I don't have an admin centre (I am my own administrator). I've deleted Teams and the %appdata% files and reinstalled, but it's no different. What do I try next???

     

    If I had a pound for every minute I've wasted trying to fix this, I wouldn't need the lottery!!!

  • Tuttman's avatar
    Tuttman
    Copper Contributor
    Oct 30, 2021

    For me worked administrating services directly under M365 License subscription on AAD site https://aad.portal.azure.com/. Accidentially there was Teams switched off.

     

     

     

  • bien_nd's avatar
    bien_nd
    Copper Contributor
    Feb 02, 2021

    Hi michael_baldwin,

    We faced the same issue, follow your instruction after 2 days ago.

    My team issues not fix, could you advise other one?

  • thetrinh's avatar
    thetrinh
    Copper Contributor
    Dec 14, 2020

    iqbalbedi Today, I have got same your trouble. I had contacted to IT administrator. He told me changed a new license and get it back might be resolve this problem.

  • iqbalbedi's avatar
    iqbalbedi
    Copper Contributor
    Sep 24, 2020

    RudivA This is still unresolved ! Microsoft is a broken company. Its products are too complicated for normal people to troubleshoot and who just want to get their work done. I shouldn't have to know about licensees, active directory in the same way I dont know how my car works, but I switch it on and it works. Complete joke of a company but hey they're a monopoly so they get away with it !

  • Rachel_Jackson's avatar
    Rachel_Jackson
    Copper Contributor
    Sep 22, 2020

    This is all very well but I have no admin - Azure has me listed as working for 3 organisations - two were guest access granted - but won't let me remove them - give me an "unexpected error" message 

     

    I've managed to get in only by logging out of every instance and using an Incognito window to map out which instances open and which don't - it was linked to having multiple Microsoft logins for some reason (historical) and each one opened different doors - and then asked me if i wanted to use Work or Personal...it was a horrendous mess and still is but I least i know which rabbit hole to run down to open Teams now

     

    michael_baldwin 

  • Guyb130's avatar
    Guyb130
    Copper Contributor
    Aug 05, 2020

    vmagliano-analytiqum  Same issue here. I am admin but Teams won't let me log in. Desperately need a solution to this as meetings are being missed.

  • vmagliano-analytiqum's avatar
    vmagliano-analytiqum
    Copper Contributor
    Aug 05, 2020

    filipe_ribeiro 

    I have the same issues, and I cannot get it  work an a work laptop.

    It does work on mobile and on personal laptop.

    Can someone help us ?

    Thanks

     

  • filipe_ribeiro's avatar
    filipe_ribeiro
    Copper Contributor
    Jul 30, 2020

    RudivA I have exactly the same issue here. I'm the admin and i can't entre my org!  

  • RudivA's avatar
    RudivA
    Copper Contributor
    Jul 24, 2020

    iqbalbedi 

    Did you manage to resolve this issue?  I have the same problem.  I can log onto Teams via the mobile app and my web browser, but the desktop up tells me "You don't have access to this org...".  I've also reinstalled numerous times. 

  • iqbalbedi's avatar
    iqbalbedi
    Copper Contributor
    Jul 15, 2020

    michael_baldwin et al 

     

    All of a sudden earlier today, Teams stopped giving me access to my own organisation and asked me to contact administrator. However, I am the admin, and I cant login. I tried multiple uninstall and reinstall of desktop app but Teams still remembers details and prevents me from logging into my own organisation. Its a horrible loop I cant escape. What on earth is going on and why?

      

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