Forum Discussion
Wish To Remove guest account from MS teams desktop App
I have the same issue. I can't leave an organization to which I added my private account earlier for testing reasons. Just yesterday I found out, that the organization is still linked because cleared cached data of the mobile app of teams and the guest account was suggested for login. I have left the organisation about 3 1/2 years ago and therfore have no access anymore to the account from which I had initiated the tests and added my private account.
It is ridiculous that the guest account remains connected even though the only contacted 'real' organisation account has been deleted. It really should be possible to cancel/clear such a connection later on from the personal account and not just as administrator from the tenant side.
By the way: When I logged in at teams.microsoft.com with the guest account I needed to activate MFA. Now, when I login again, I first have to enter the MFA code for the personal account and then the one for the guest account. That behaviour alone shows that there is a developement design flaw.
i had a similar problem.
first try to delete your guest account over myapps.microsoft.com -> Organisation (right corner) -> manage organisation -> leave
otherwise--->
note from microsoft support:
Kindly log in on http://portal.azure.com (with personal account)> users > Under principal name > get the admin account. Then, on azure portal page > search the active directory > manage tenant > check the box besides org name > then delete.
if you can not delete try this if you have some admin rights:
To completely delete your organization account, kindly log in on http://admin.microsoft.com using admin account >On the left pane > click the Billing > your subs > then click the ellipsis besides subscription > then click Cancel.
additional infos
EN
https://learn.microsoft.com/en-us/entra/identity/users/directory-delete-howto#prepare-the-directory
DE
https://learn.microsoft.com/de-de/entra/identity/users/directory-delete-howto#prepare-the-directory
BR
