Forum Discussion
medadame
May 07, 2020Copper Contributor
Which email address is registered?
We want to use Teams for our company. But when I want to register, I get a message that an account already exists for our organization. How can I find out the address with which this account was c...
May 07, 2020
I believe you need to contact Microsoft and figure this out / takeover / delete this!
It might been created as someone states a trial of some of the services within M365 with that domain mailaddress
Adam
It might been created as someone states a trial of some of the services within M365 with that domain mailaddress
Adam
medadame
May 07, 2020Copper Contributor
Thanks for the answer.
I had called Microsoft but for privacy reasons they are not allowed to give me any information about the account.
- May 07, 2020Can you prove you own the domain?? Ex access to dns?
- medadameMay 07, 2020Copper ContributorYes, I am the owner of the domain. We have an exchange server in the company with the email addresses.
- May 07, 2020In This case you should be able to then! I’d contact them again