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PGarfunkel's avatar
PGarfunkel
Copper Contributor
Dec 04, 2020

Webhooks + Teams + Notifications

Hi there, hoping you can help me with this:

I have a Webhook from Zendesk ticketing system to alert to a Teams channel when a high severity ticket is raised. It works perfectly. Problem is, the channel in question is a 'high traffic' one, where most users have notifications turned off. How can I make it such that posts from the Webhook (only) trigger push notifications and don't get buried in the shuffle? Thanks!

 

See sample screenshot.

 

 

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