Forum Discussion
Webhooks + Teams + Notifications
Hi there, hoping you can help me with this:
I have a Webhook from Zendesk ticketing system to alert to a Teams channel when a high severity ticket is raised. It works perfectly. Problem is, the channel in question is a 'high traffic' one, where most users have notifications turned off. How can I make it such that posts from the Webhook (only) trigger push notifications and don't get buried in the shuffle? Thanks!
See sample screenshot.
Hi PGarfunkel, I don't know how you implemented the WebHook but it is possible to add a function to use the GraphAPI and Activity Feed notifications?
Send activity feed notifications to users in Microsoft Teams - Microsoft Graph | Microsoft Docs
- Nitin_3Copper ContributorPGarfunkel Is it still working fine?
- PGarfunkelCopper Contributor
Nitin_3 sorry; wouldn't know; i'm no longer with that organization and haven't used this webhook setup along while