Forum Discussion
Walkie-Talkie - Call ended after maximum time limit
I've just recently installed the Teams app on two devices to test within our organisation, firstly on an iPhone 8, the app and walk-talkie app works great.
Secondly, on an iPhone 12 Pro (iOS 15.1.1), the Teams app loads, as does the Walkie-Talkie app. The iPhone 8 can broadcast audio and the iPhone 12 Pro receives and plays. But, when the microphone icon is held to broadcast a message within the group from the iPhone 12, the alert noise is made as if it's ready to broadcast and then an error drops down Your call was ended after the max time limit and cuts off.
Any ideas?
- Actually after signing out of the app on iOS and signing back in we no longer are experiencing this issue.
12 Replies
- peterparker619Copper Contributor
Sure, here's a brief response with the anchor tag:
"Hi there! Thanks for sharing. It seems like you're experiencing a technical issue with the Teams app on the iPhone 12 Pro. For troubleshooting, I recommend checking for any recent updates or reinstalling the app. For further assistance, explore the technicals solution provided by the Teams sup port team."
- rforbesCopper ContributorWee have the same issue - I can hear people who are using an Android sometimes - When I logged out and back in it still fails for me and now I cannot hear then them - I get 'Call dropped" - not ready for prime time
- MYAMCCopper ContributorWe already tried signing out and in. I even got rid of accounts, still no love from anything other than an iphone 11
- allen_hsiaoCopper Contributor
- MYAMCCopper Contributorall up to date. Just doesn't work.
- keyoogCopper ContributorSame issue here. iPhone 11 works. iPhone 6, 6s, Xs does not.
- Jason PelletierCopper Contributor
We have the same issue. iPhone 11 Pros work fine, iPhone 13 Pro we get the same error when trying to broadcast a message: Your call was ended after the max time limit
- Jason PelletierCopper ContributorInterestingly, it works fine on an iPad Pro 4th Gen. Both devices are running the latest build of iOS/iPadOS (15.1.1) for the same user account and same channel.
- keyoogCopper ContributorActually after signing out of the app on iOS and signing back in we no longer are experiencing this issue.
- MYAMCCopper Contributor
We are having the same issue... but... iphone 11 users, works like a dream. 8, 10 and 12 doesn't get the same error