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nickoedwards's avatar
nickoedwards
Copper Contributor
Jan 04, 2022
Solved

Walkie-Talkie - Call ended after maximum time limit

I've just recently installed the Teams app on two devices to test within our organisation, firstly on an iPhone 8, the app and walk-talkie app works great.

 

Secondly, on an iPhone 12 Pro (iOS 15.1.1), the Teams app loads, as does the Walkie-Talkie app. The iPhone 8 can broadcast audio and the iPhone 12 Pro receives and plays. But, when the microphone icon is held to broadcast a message within the group from the iPhone 12, the alert noise is made as if it's ready to broadcast and then an error drops down Your call was ended after the max time limit and cuts off. 

 

Any ideas?

  • keyoog's avatar
    keyoog
    Jan 12, 2022
    Actually after signing out of the app on iOS and signing back in we no longer are experiencing this issue.

12 Replies

  • peterparker619's avatar
    peterparker619
    Copper Contributor

    Sure, here's a brief response with the anchor tag:

    "Hi there! Thanks for sharing. It seems like you're experiencing a technical issue with the Teams app on the iPhone 12 Pro. For troubleshooting, I recommend checking for any recent updates or reinstalling the app. For further assistance, explore the technicals solution provided by the Teams sup port team."

  • rforbes's avatar
    rforbes
    Copper Contributor
    Wee have the same issue - I can hear people who are using an Android sometimes - When I logged out and back in it still fails for me and now I cannot hear then them - I get 'Call dropped" - not ready for prime time
  • MYAMC's avatar
    MYAMC
    Copper Contributor
    We already tried signing out and in. I even got rid of accounts, still no love from anything other than an iphone 11
  • keyoog's avatar
    keyoog
    Copper Contributor
    Same issue here. iPhone 11 works. iPhone 6, 6s, Xs does not.
  • Jason Pelletier's avatar
    Jason Pelletier
    Copper Contributor

    We have the same issue. iPhone 11 Pros work fine, iPhone 13 Pro we get the same error when trying to broadcast a message: Your call was ended after the max time limit

    • Jason Pelletier's avatar
      Jason Pelletier
      Copper Contributor
      Interestingly, it works fine on an iPad Pro 4th Gen. Both devices are running the latest build of iOS/iPadOS (15.1.1) for the same user account and same channel.
      • keyoog's avatar
        keyoog
        Copper Contributor
        Actually after signing out of the app on iOS and signing back in we no longer are experiencing this issue.
  • MYAMC's avatar
    MYAMC
    Copper Contributor

    nickoedwards 

    We are having the same issue... but... iphone 11 users, works like a dream. 8, 10 and 12 doesn't  get the same error

     

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