Forum Discussion
Voicemail Personal Greeting not working
Hello, we've recorded a personal greeting to replace the default one. But now if you call someone and land on the voicemail its first saying the personal greetibg after that the default greeting....
Do you have the same problem for many users or only one?
It should work like this.
- If you enter a "Text-to-speech customized greeting option" and using text-to-speech that message should replace the default greeting.
- If you record a greeting that should replace the text-to-speech greeting and the default greeting.
Try to delete the recording and use text-to-speech, did that work? Then record a greeting. If it didn't work contact Microsoft Support.
LinusCansby I was also experiencing issues with " Text-to-speech standard greeting message" and finally noticed an error message quickly present directly to the right of the "save" button that a maximum of 200 characters was allowed. After shortening the message, it saved and worked as expected.