Forum Discussion

Nicolacho's avatar
Nicolacho
Copper Contributor
Jul 27, 2023

Very Low Quality video camera

It's been a while I see post concerning video quality... I tested with several cameras, and now a razer kiyo 4K and nothing changed ! Always the same "sh*ty" quality with the TEAMS desktop client, ...
1080p
4k
Camera
Quality
teams
Paul_Keijzers's avatar
Paul_Keijzers
MVP
Jul 27, 2023
It could be due to bandwidth that it automatically crops down. As far as i know default is 1080P
  • Nicolacho's avatar
    Nicolacho
    Copper Contributor
    Jul 27, 2023

    Paul_Keijzers 
    I tried by calling from one computer to another, on the same network.
    My internet connection is a 5G connection with can go up to 300-400Mbps depending on weather, but never below 300.

     

    focus on the following problem :

    - desktop client : bad quality

    - web app : high quality

     

    This problems is known, but nothing is made to fix this problem... I read post from 2020, 2021, 2022 and also 2023 ! Every year, this problem is raised, and after 4 years, nothing had changed...

     

    Why web app is OK, but not the desktop client ?

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